Information & Referral

We provide information and referral in response to telephone and web inquiries about services, resources, and issues related to developmental disabilities in both Union County and Cabarrus County. We provide information about educational issues and opportunities for children and adults, people's rights in school and community settings, transportation options, leisure and recreational activities, guardianship and alternatives, housing options, vocational and job opportunities, parent and family support, respite care, in-home support, Cardinal Innovations Healthcare Solutions, faith communities, how to apply for benefits, futures planning, and various other requests. We attend IEP meetings at no charge, as long as we can arrange it to fit into our schedules. We make referrals to public and private agencies. We receive around 350 requests for information and referral each year.  Please call us at 704-261-1550 for more information


Carroll Pointe is a nine-years-long initiative, and made possible because of a partnership with The Arc of North Carolina and Habitat for Humanity of Union County. The Arc serves as the LOU (local operating unit) for a 3,000 square foot apartment building in Monroe which houses five individual one bedroom/one bathroom apartments, plus has a shared common area for socialization. Each tenant has a lease and lives as independently as he or she is able. Tenants sign one-year leases and must meet specific criteria in order to be eligible for consideration. Applications are kept on file and can be accessed by calling our office- we will mail one to you. Apartments are not available on a numbered waiting list, but tenant pre-screens will happen in the order that applications are returned to the office. FILLING OUT AN APPLICATION IS NOT A GUARANTEE OR PROMISE OF A FUTURE APARTMENT. The Arc does not provide direct services to anyone living in Carroll Pointe, but serves as a liaison for accessing needed services.

Aktion Club

In conjunction with the Monroe Kiwanis Club, The Arc has joined forces to sponsor a service club for adults with developmental disabilities, one in Cabarrus County and one in Union County. The clubs meets bi-monthly with an agenda to foster service to other charities in their local areas. Projects include canned good drives for Loaves and Fishes, holiday projects for area nursing homes, United Way member agency projects, Adopt-A-Street, and many other endeavors. The Arc provides support and meeting space for these individuals with developmental disabilities in the Aktion Club. For more information reach out to Steve McIllwain at 704-261-1550, ext. 202.

First In Families of the Southern Piedmont

We serve as the housing agency for a local FIF chapter. First In Families (serving Union, Cabarrus, Stanly, Rowan, and Davidson counties) is a family support initiative operated by a family/consumer management team, providing supports to people with intellectual/developmental disabilities and their family member(s). We have the funding and ability to provide small grants (as our funds and policies allow) to qualifying individuals to distribute funds for specialized therapies, activities for health and wellness, home modifications or repairs to accommodate special needs, special equipment requests, or non-covered medical needs. We also leverage these dollars so that this becomes an initiative to empower, not enable, our community. For information, please call Cindy at 704-261-1550 x 204. More information about the process can be found at


accepting registrations now! Sibshops acknowledge that being the brother or sister of a person with special needs is for some a good thing, others a not-so-good thing, and for many, somewhere in-between. They reflect a belief that brothers and sisters have much to offer one another — if they are given a chance. Sibshops are a spirited mix of new games (designed to be unique, off-beat, and appealing to a wide ability range), new friends, and discussion activities. The Sibshop curriculum is used throughout the United States, Canada, England, Ireland, Iceland, Japan, New Zealand, Guatemala, Turkey, and Argentina. It is designed for children ages 8-13 who have a brother, sister, or relative living in their home who has special needs. Please call Melanie Miller at 704.261.1550 x203 for more information.

Circle of Parents

Circle of Parents is a parent-led and professionally facilitated parent support group program that gives parents the opportunity to share in each other’s challenges and successes while developing a network of support. Our bilingual Circle of Parents group focuses on the successes and challenges of raising children from birth to age 5 with special needs.  Participants learn how to advocate for their children and how to parent in a positive way. They also build leadership skills and gain a network of support. For more information in Spanish, reach out to Nanette Vallecillo at 980-337-7652 or by This email address is being protected from spambots. You need JavaScript enabled to view it.. For more information in English, reach out to Shirese Palmieri at 704-261-1550 x 205 or by This email address is being protected from spambots. You need JavaScript enabled to view it..

Circle of Parents is funded by Alliance for Children, a non-profit organization dedicated to improving the health, education and emotional development of children birth to age five. To learn more, visit or call 704-226-1407.